Reference

How bt177 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use bt177, how we use it, and what rights you have over it.

Account DataPayment PrivacyCookie ControlsData RetentionYour Rights
bt177 How bt177 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your information, our support team can help. Reach out through any of the channels below and reference your account so we can locate your records quickly.

Team online

Live Chat

Start a chat from your account dashboard. Have your registered mobile number ready so we can verify your identity before discussing any account or data details.

Email Support

Send your data request or privacy question to our support address. Include your account username and the specific data action you're requesting — access, correction, or deletion.

Account Settings

Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support. Log in and check the privacy section.

DATA SECURITY

How We Protect and Manage Your Information

We use SSL encryption on all data in transit between your device and our servers. Account passwords are stored in hashed form — we cannot read them, and neither can anyone else. When you log in from a new device, we may send a one-time verification code to your registered mobile number before granting access.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Transaction records tied to bKash, Nagad, or Rocket payments are retained for audit purposes.
Account Security Suspicious login attempts trigger an automatic lock and a verification step to your registered number. If you notice activity you don't recognise, contact support immediately to freeze your account.
Your Rights Depending on your jurisdiction, you may have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion. Submit these requests through live chat or email support.

Common Questions About Your Privacy

Here are the questions we hear most often about how bt177 handles personal data. If your question isn't covered here, reach out through live chat or email.

We collect your name, email address, mobile number, and the credentials you create. If you verify your account, we may also collect a copy of your identity document as required by applicable rules.

We store transaction references and amounts to keep your account wallet accurate. We do not store your full mobile wallet PIN or password — those stay between you and your payment provider.

Yes. Contact support via live chat or email with your account username and request a data export. We'll verify your identity first, then provide what we hold within a reasonable timeframe.

Send a deletion request through email support or live chat. Note that some records — such as transaction logs — may be retained for the period required by applicable law even after deletion.

Only where necessary: payment processors like bKash, Nagad, and Rocket receive transaction data to complete your payments. We do not sell your data, and we only share with regulators when legally required.

Go to the privacy section inside your account settings and turn off marketing communications. You can also ask support to update your preferences if you can't access settings from your device.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.